Are you a go-to person? You’ve undoubtedly seen these people in action. They’re the ones you tap when you have a business idea or a vexing problem to solve in the office. Some of the best leaders in any company are go-to people. Here are four common characteristics of managers who fit this description (and why they make such good leaders!):

1. They expect change and adversity. Go-to people know problems can be challenging and time-consuming but are up to the task of solving them. They view failures as opportunities to grow and succeed, and they encourage employees to take chances and try new things. They aren’t daunted by challenging and uncertain times. These are critical qualities in today’s world.

2. They embrace responsibility. They are often among the first people to volunteer to solve a company issue or tackle a company challenge. They also often recruit other employees to join in the effort, which helps them build quality teams. Now, more than ever, leaders are needed who are not only able but willing to tackle pressing challenges and take on additional responsibilities and initiatives.

3. They extend a helping hand. This is a critical quality in any company’s leadership. Those who regularly seek out opportunities to help other people with business and work-life issues are critical. Leaders who are aware of the challenges, preferences and aspirations of the members of their team — and work to support and assist them — can create much stronger bonds with those they lead. Studies show that having a caring and supportive boss often leads to happier and more productive workers.

4. They have a positive attitude. They view challenges as opportunities to learn, adapt and succeed. They demonstrate to their workers that they have faith in their abilities to handle challenges and make important decisions. They understand people are human and make mistakes. Who wouldn’t want that kind of office leadership?
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